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960-16/965-16 Water Dispenser and Ice Machine

$ $ $
Read reviews 5 3
  • Stores up to 16 lbs of chewable ice machine soft ice for consistent availability throughout the workday.
  • Produces up to 165 lbs of chewable compressed nugget ice per day using your existing water source.
  • Available as either a freestanding model (960-16) or a compact, space-saving countertop model (965-16) that fits under most cabinets.1
  • In-tank and in-storage bin LED UV technology maintains cleanliness and prevents contamination.
  • Touchless dispensing options available with a dual pedal or sensor interface conversion for hygienic use.
  • All-in-one filtered water dispenser providing ambient and hot drinking water, along with chewable nugget ice.
  • State-of-the-art filtration technology ensures clean, great-tasting water throughout the work day.
  • Optional drainless installation available for low TDS environments (<150 ppm), offering installation flexibility, setting it apart from comparable industrial ice machines.
  • Priority support from a local Culligan Quench expert, giving you peace of mind.
Features:
Feature Ambient Ambient
Feature High High
Feature Hot Hot
Feature LED-UV LED-UV
Feature Nugget Ice Nugget Ice
Feature Touchless Touchless
Ideal for:
Education
Professional services
Spas and salons
Get your free estimate

Product details

Reduce contaminants

Touchless dispensing options—via a dual pedal or sensor interface—enhance hygiene by minimizing direct contact, ensuring a more sanitary experience with every use throughout the work day.

Reduce waste

By producing up to 165 lbs of chewable nugget ice per day using your existing water source, this bottleless ice maker eliminates the need for ice deliveries, cutting down on packaging waste and carbon emissions.

Reduce hassles

The freestanding model (960-16) and compact countertop version (965-16) are easy to install and ideal for environments where space is limited. The optional drainless installation makes it adaptable to low TDS environments, providing greater flexibility for setup.

Reduce costs

Priority support from a local Culligan Quench expert ensures your hydration system is always running efficiently, reducing downtime and preventing costly repairs for your industrial ice machine.

Get to know the 960-16/965/-16

Get to know the 960-16/965/-16.

In this video, explore the unique features and benefits of the 960-16 ice and water dispenser with hot water and chewable ice.

Product specifications

Download spec sheet

Product dimensions
Dimensions
Freestanding: 51.05" h x 14.1" w x 23.75". d
Countertop: 23.75" h x 14.1" w x 23.75" d
Dispensing area height
Freestanding: 11"
Countertop: 11"
Weight
Freestanding: 131 lbs
Countertop: 99 lbs
Ice output
Freestanding: 165 lbs
Countertop: 165 lbs
Ice storage
Freestanding: 16 lbs
Countertop: 16 lbs
Recommended water pressure
Freestanding: 30 - 70 psi
Countertop: 30 - 70 psi
Rated voltage/frequency
Freestanding: 120V/60Hz
Countertop: 120V/60Hz
Power consumption
Freestanding: 4.9 amps (565 W)
Countertop: 4.9 amps (565 W)
Drainage
Freestanding: Drainless Technology available in low TDS environments (<150 ppm)
Countertop: Drainless Technology available in low TDS environments (<150 ppm)
Clearance
Freestanding: 5" sides, rear; Access to the top is required for service
Countertop: 5" sides, rear; Access to the top is required for service
Model number
Freestanding: 960-16
Countertop: 965-16

Installation and maintenance

Simple setup. Seamless support.

From installation to ongoing maintenance and support, we've got you covered. From your first consultation to regular check-ups, we make it simple to keep your water clean and tasting great. When you rent a bottleless cooler from us, you can expect:
  • Quick and easy installation, with minimal disruptions to your day.
  • Regular check-ups and maintenance to keep your cooler dispensing great-tasting water.
  • Responsive support from our expert team, available to answer your questions from 8 a.m. – 8 p.m. EST.
Service tech with arm on Q8 countertop water cooler

Local expertise. National reach.

We know water. Inside and out. With over 500,000 water quality tests conducted every year, we have a deep understanding of the unique water conditions in your area. Our experts use this knowledge to tailor our advanced filtration and sanitization technologies to your specific needs. With Culligan Quench expertise, you can trust that your water cooler will perform at its best, year after year.

Unmatched quality. Unforgettable service.

"Our experience was 5-star.

Our technican serviced our ice machine and water cooler in the breakroom and he cleaned his work area before leaving."
5.0

"We are so happy!

We got a brand new nugget ice machine for our new business. They have excellent customer service."
5.0

"The office staff are very happy to have ice and hot water flowing.

Kauhane arrived as scheduled to check on our dispenser."
5.0
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