980-12 Water Dispenser and Ice Machine

425 lbs daily ice production. 12 lbs ice storage.
  • Built for high-volume demand
    Producing up to 425 lbs of chewable Chewblet® nugget ice per day, the 980-12/985-12 is designed for high-traffic settings like cafeterias, gyms, warehouses, and urgent care clinics that need a steady, large-volume ice supply.
  • Choose your footprint
    Available as a taller freestanding model (980-12) or a space-saving countertop version (985-12), so you can match the unit to the layout and demands of your workplace.
  • Easy, accessible dispensing
    A large dispensing area with lever dispensing and an ADA-compliant design makes it simple for everyone to grab water and ice, keeping busy teams in healthcare, manufacturing, and retail supplied throughout the day.
Feature 26-50 Users 26-50 Users
Feature Ambient Ambient
Feature Nugget Ice Nugget Ice
Feature Touchless Touchless
benefit Free and no obligation quote Free and no obligation quote
benefit Local support from a full-service expert Local support from a full-service expert
benefit No bottles, no bottle fees No bottles, no bottle fees

Certifications and standards

  • UL 763 certified for electrical and mechanical safety in motor-operated commercial food preparing machines
  • UL 563 certified for electrical safety in automatic ice-making equipment
  • UL 399/CSA C22.2 certified for U.S. and Canadian electrical and fire safety in refrigeration-based water systems

Technologies and filtration

The 980-12/985-12 uses advanced carbon or reverse osmosis (RO) filtration paired with antimicrobial surface protection and optional SensorSAFE infrared touchless dispensing to deliver clean, great-tasting water and chewable nugget ice while maintaining hygiene.

Dimensions and specifications

Dimensions
Freestanding: 65.5” h x 16.2” w x 22” d Height includes optional 4.1” legs
Countertop: 36.6” h x 16.2” w x 23.5” d Height includes optional 4.1” legs
Dispensing area height
Freestanding: 9.38"
Countertop: 9.38"
Weight
Freestanding: 224 lbs
Countertop: 144 lbs
Ice output
Freestanding: Up to 425 lbs/24 hr
Countertop: Up to 425 lbs/24 hr
Ice storage capacity
Freestanding: 12 lbs
Countertop: 12 lbs
Recommended water pressure
Freestanding: 10-70 psi
Countertop: 10-70 psi
Rated voltage/frequency
Freestanding: 115v/60Hz @ 13 amps
Countertop:115v/60Hz @ 13 amps
Power consumption
Freestanding: 5.7 kW/100 lbs of ice
Countertop: 5.7 kW/100 lbs of ice

Included in your subscription

Simple setup. Seamless support.
Quick and easy installation of your 980-12/985-12 water and ice dispenser, with minimal disruptions to your day.

Regular check-ups. Free upgrades.
Continuous maintenance to keep your 980-12/985-12 dispensing great-tasting water and fresh ice.

Round-the-clock assistance.
Responsive 980-12/985-12 support from our expert team, available to answer your questions from 8 a.m. – 8 p.m. EST.

Clean, safe, great-tasting water. Always.

For 90 years, Culligan has been dedicated to improving water quality. Our wide range of products will offer you pristine, quality water with every sip.

Explore the certifications behind our water quality

Reverse osmosis
Carbon filtration
UV sanitization

The simple, easy water and ice solution.

Save money

Enjoy customizable water solutions that fit your needs and your budget. Our monthly fee covers everything — no surprises or extra charges. Ever.

Save time

From consultation to maintenance, we’ve got you covered with national coverage and a dedicated contact person to manage your water needs, giving you more time to focus on your business.

Save plastic

Enjoy safer, great-tasting water while contributing to a more sustainable future, free from single-use plastic water bottles.

Installation & Maintenance

Simple setup. Seamless support.

Seamless installation.

From quick delivery to expert setup, we handle everything. Our professional installation is typically completed in an hour or less, so you can enjoy pure water right away.

Full national coverage.

We take care of everything from your first consultation to routine maintenance, so you can focus on what matters most — your business.

Ongoing support.

With our expert team always on standby, enjoy set-it-and-forget-it simplicity with responsive support whenever you need.

An industry leader.

Culligan Quench leads the industry in providing bottleless water solutions, offering superior service and sustainable options compared to traditional water delivery services.

Get started with a free estimate

Bottled Water Delivery Competitors
White glove machine installation & servicing
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Plumbed-in water systems & no bottle fees
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Round-the-clock customer support (8AM-8PM)
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Free upgrades for broken or outdated machines
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Reviews and questions

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Ratings & reviews
Questions & answers

Frequently asked questions

What kind of ice does the 980-12/985-12 make?

The 980-12/985-12 produces chewable Chewblet® compressed nugget ice, often called “the good ice” because it is soft, easy to chew, and quickly absorbs flavor.

How much ice can the 980-12/985-12 produce and store?

It produces up to 425 lbs of chewable nugget ice per day and stores up to 12 lbs of ice, making it well suited for high-volume settings.

What is the difference between the 980-12 and the 985-12?

The 980-12 is a taller freestanding model, while the 985-12 is a space-saving countertop version. Both offer the same water and ice performance and are sold separately.

Is touchless dispensing available?

Yes. The 980-12/985-12 is available with SensorSAFE infrared touchless dispensing technology for hygienic, hands-free operation.

What are the pre-installation requirements for the 980-12/985-12?

The unit requires a cold potable water supply (30–70 psi), a dedicated 120 VAC/60Hz/15 amp standard electrical circuit within 6 feet of the machine (no extension cords), and a drain (a floor drain is recommended, or a pump can be installed up to 50 feet from the machine to a sink drain). The 980-12 needs 65.5”h x 16”w x 23”d of floor space and the 985-12 needs 32”h x 16”w x 23”d of countertop space, plus ventilation clearance. For full details, refer to the 980-12/985-12 pre-installation checklist.

How many people is the 980-12/985-12 designed for?

The 980-12/985-12 is designed for 26–50 users, making it well suited for busy workplaces in healthcare, manufacturing, and retail.

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