Office water dispensers with ice makers.

At Culligan Quench, your service technician is trained to clean your machine in a way that is safe and thorough. Cleanings are included in your rental fees and completed during your bi-annual service visit.

Here’s generally how your technician will clean your machine:

1. Technicians will unplug your machine and remove any remaining ice.
2. They’ll then use a mixture of water and mild detergent to wipe down the interior and exterior.
3. For deeper cleaning, they’ll run a descaling solution through your ice maker to remove mineral buildup.
4. Lastly, they’ll clean the water reservoir and rinse thoroughly before restarting.

When you rent a countertop ice maker from Culligan Quench, your service technician will clean your ice maker for you, usually on a biannual basis. 

The typical process for cleaning a countertop ice machine looks something like this: 

1. Your service technician will unplug the device and discard any ice.
2. They will wipe the interior with warm water and mild soap, then use a de-scaler to remove mineral deposits.
3. After that, they’ll rinse and dry all components before turning the unit back on.

Regular cleaning helps maintain ice quality and extends the life of your machine.  

Culligan Quench ice makers are designed for reliability and consistent performance. If your ice maker isn’t producing ice, a few simple troubleshooting steps, like checking the water supply and ensuring proper temperature settings can usually resolve the issue quickly. For additional support, please visit our customer portal to request service or call our Customer Care team at 484-535-5298.

To fix an ice maker, first troubleshoot common problems like a clogged water line or a frozen valve. If it’s still not working, check the ice maker’s thermostat and motor. For additional support, please visit our customer portal to request service or call our Customer Care team at 484-535-5298.