Need service? Request service and support.

Current customers can request service on our Portal. Click the log in button to get started. If you’re not yet registered for the Portal, please click create account below. Canadian customers, click here.

Log in

Create account

How to request service

01

Login (or register)

To log in, simply enter your registered email address and password in the provided fields.

To register, you’ll need to locate your account # on your Quench invoice or contract. E.g.: D123456

02

Open a request

On top of the page under the
menu, click the button that
says “open a support or
service request form.”

03

Request service

Select the button that says
“Request Service.”

04

Complete 
service prompts

You will be asked a series of
questions. Select the answers
that apply to you.