Culligan Quench
welcomes Waterlogic.
Questions about the combination? We have your answers.
About the combination
We are excited to announce that in the United States and Canada, Culligan’s Quench business will combine operations with Waterlogic USA and Canada. The combined business will create a leading provider of sustainable bottle-free drinking water solutions, serving more than 120,000 companies, including over 75% of the Fortune 500.
Going forward, Waterlogic USA and Canada will operate under Culligan’s Quench brand, so on behalf of all of us – welcome to the Culligan Quench Family! We are excited about the benefits this combination will provide, including our enhanced product line and increased team size to better serve you.
Waterlogic products reimagined as Culligan Quench systems
Waterlogic’s WL7/still (Q9) and WL7/sparkling (Q10) water coolers are now part of Culligan Quench’s advanced product line. These two machines have been renamed but they still offer the same great features you’ve come to know and love.
High 
Hot 
Cold 
Ambient 
Extra Hot 
Sparkling Explore our expanded product line
Culligan Quench and Waterlogic’s combined business operations gives you access to an upgraded product line with more hydration solutions for you to choose from.
Bottleless water coolers
Freestanding and countertop dispensers with cutting-edge filtration technology.
Ice and water machines
Choose from over a dozen ice dispensers, each with varying ice storage capacities.
Sparkling water dispensers
Bottomless bubbles with built-in filtration for your modern workplace.
Filtered coffee brewers
Enjoy a wide selection of gourmet flavors made from your favorite brands.
Deciding which product is best for you?
Culligan Quench will work with you to narrow down options and determine which system is best for your business.
Customer Care
As we work to ensure your transition from Waterlogic to Culligan Quench is as seamless as possible, please note the following changes:
To request service for your machine, please click here or call 1-888-554-2782.
Billing
- Your new Customer Care email address and phone number will be billing@culliganquench.com and 1-888-554-2782.
- Your invoice will have a new look and may be delivered at a slightly different time than before.
- If you were set up on recurring credit card or ACH payments prior to the combination, your financial information will automatically transfer over to Culligan Quench’s billing system, and it will continue to run through Culligan Quench’s billing system.
- If you want to set up new recurring payments or make one-off credit card payments, you can do so through our Customer Portal. You will receive more information in December about registering for the Culligan Quench Customer Portal.
If you have any further questions, please review our FAQs below.
Frequently asked questions
Will my water service be affected?
No, your water service will remain unchanged, and we will continue to provide drinking water solutions to all businesses.
How can I request service on my machine?
Click here to request service.
If you are a Canadian customer requesting service, please call 1-888-545-7873 or email servicecanada@quenchonline.com.
Does my machine have to be replaced?
No, there won’t be a need to change your machine. Waterlogic technicians will be joining the Culligan Quench service team and Culligan Quench technicians will be trained on how to service Waterlogic machines. So, as long as you’re happy with your Waterlogic machine, you can keep it and we will be able to service it for you! However, if you want to upgrade to a new Culligan Quench machine, we can help you do that too! Just click here to schedule a call with our sales team.
When did Waterlogic become Culligan Quench?
The integration of Culligan Quench and Waterlogic began in November 2022.
What is Culligan Quench?
Culligan Quench is a leading water, ice, sparkling water, and coffee provider. Culligan Quench offers point-of-use drinking water solutions to businesses and workplaces across North America.
Why is the Waterlogic website moving?
The movement of the Waterlogic website and rebranding it to Culligan Quench is the last piece of our integration. The Waterlogic website will be redirected to Culligan Quench’s website starting on December 5, 2022. Merging Waterlogic and Culligan Quench’s websites will be part of our effort to continuously improve our customer’s experience as well as highlight the full range of products we supply.
I have more questions. Where do I go?
Visit our extended FAQ page here, fill out a form on our Contact Us page, or call our Customer Care line at 1-888-554-2782.
Waterlogic dealers
Resources for current and prospective dealers
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